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PRIVACY POLICY

Your privacy matters to us. Learn how we protect and manage your personal information on Lucky Moose.

Last Updated: January 15, 2025

Lucky Moose ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding the data we collect when you access and use our social casino gaming platform at lucky-moose.com (the "Service").

1. Information We Collect

Personal Information

When you register for an account, we collect personal information that you voluntarily provide, including your username, email address, and password. We may also collect additional information if you choose to complete your profile or contact our support team.

Usage Data

We automatically collect certain information when you access our Service, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed. This data helps us understand how our platform is used and improve user experience.

Gaming Data

We collect information about your gaming activity, including games played, virtual coin balances, gameplay statistics, achievements, and leaderboard positions. This data is essential for providing our social casino services and maintaining fair gameplay.

2. How We Use Your Information

We use the collected information for various legitimate purposes:

  • To provide, maintain, and improve our gaming services
  • To process your registration and manage your account
  • To track gameplay progress, virtual currency, and achievements
  • To display leaderboards and facilitate social gaming features
  • To communicate with you about your account and service updates
  • To ensure platform security and prevent fraud or abuse
  • To analyze usage patterns and improve our platform
  • To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • With service providers who assist us in operating our platform (under strict confidentiality agreements)
  • When required by law, court order, or governmental authority
  • To protect our rights, property, safety, or that of our users
  • In connection with a business transaction such as a merger or acquisition

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information in certain circumstances
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to certain processing of your personal information

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about our cookie practices, please refer to our separate Cookies Policy.

8. Children's Privacy

Our Service is intended for users aged 18 and above. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from someone under 18, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date above.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@lucky-moose.com. We will respond to your inquiry within a reasonable timeframe.

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